Frequently Asked Questions

A selection of frequently asked questions about our online store.

How much is delivery?

Delivery is free on orders over €100 and only €5 for all other orders delivered to the Republic of Ireland.
Delivery to Northern Ireland and the UK costs €8.

When will my item be delivered?

Please see our shipping policy for further delivery information.

Do you offer Click & Collect?

We can arrange for local collection. Please contact us to arrange this before completing your online purchase.

Where do I collect my items?

Currently items can be collected with our neighbours Claire the Bakers.

When will my item be ready for collection?

Orders placed Monday to Friday will be available within 24hrs. Generally within 2hrs if placed between 10am and 4pm.

Orders placed on the weekend will be available to collect on Monday.

Do I have to pay online? 

We prefer that you pay online via card or Paypal as this reduces the need for further contact when collecting your items. You cannot checkout online without making a payment. 

If you are unable to pay online, you can contact us to request that we hold items for you, and you can make payment via card over the phone.

Are all your items available online?

No. Only a small percentage of our items are currently available online. If you are looking for something different we recommend making a Personal Shopping appointment where we can show you everything available.

How do I contact you?

We are contactable 24hrs a day via our social media channels, Facebook & Instagram.

We can also be contacted via telephone Monday to Friday 10am - 6pm on 0749374361.

Do you offer any additional virtual shopping options?

Yes. We offer personal shopping via Video calling. You can book this service on our Facebook page by clicking on 'BOOK NOW' or by contacting us by a method listed above.

Is Click & Collect safe?

Yes. We are observing all HSE guidelines on physical distancing and hygiene.